This page contains all the necessary information about the payment and shipping process.
How can I pay for my order?
Direct bank transfer
Transfer the payment directly to our bank account. Use the order number as payment reference. The order will be processed once we have received the payment.
Name: Wizarts
IBAN: NL47 INGB 0008 7272 34
BIC/SWIFT: INGBNL2A
ING Bank N.V.
Foreign Operations
PO Box 1800
1000 BV Amsterdam
iDEAL
iDEAL is an online payment method that allows you to pay easily, quickly and safely with your own bank. Secured and made possible by Mollie. The order will be processed immediately after payment.
PayPal
PayPal is an American company operating a worldwide online payments system that supports online money transfers. Log in with your PayPal account to complete the order.
When will my package be delivered?
PostNL or DHL
Our packages are shipped with PostNL or DHL as soon as possible. You can always find the latest information about the delivery of the package via Track & Trace.
Homerr
Homerr is a sustainable and social network of pick-up points in your area where you can send your package directly. They believe that package delivery can be smarter and more sustainable. That is why they use existing trips and the unused capacity of carriers.
Where can I pick up my order?
The warehouse is located in The Netherlands. To pick up your order, you can contact our customer service.
Can I return my package?
It is possible to cancel the order up to 14 days after receipt without giving a reason. After cancellation, you have 14 days to return the item. When we have received the item in good condition, the order amount will be credited. The shipping costs for returns are at your own expense. If you use the right of withdrawal, the item must be returned to us in its original condition and packaging. You can report a return via the contact form. We will refund the order amount within 14 days after the article has been returned in good condition.